Privacy Policy

This Privacy Policy outlines the website www.myskillaudit, and its brand owning company CLAP Smart Learn Pvt, to fulfil its obligations under the applicable privacy laws.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to CLAP Smart Learn Pvt. Ltd And the terms “you”, “your” “yours” & “you and/or your child “refer to YOU (as the User). This Privacy Policy applies to all your PERSONAL DATA processed by us, whether in physical or electronic mode. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. We are committed to keeping your and your child's Personal Data private and secure. We process any Personal Data we collect from you and your child in accordance with the applicable laws and regulations and the provisions of this Privacy Policy. Please read the following carefully to understand our practices regarding your and your child's Personal Data and how we treat it. By choosing to visit and/or avail any Services provided by us, you agree to this Privacy Policy (as may be amended from time to time). Please read the following information carefully. You must be at least 18 years old to register on our site. If you are under 18 years old, you are not permitted to register unless such registration is completed by a parent or legal guardian. By your continued access or use of the Platform, you signify your agreement to be legally bound by Privacy Policy set forth herein. If you do not agree to the Privacy Policy of this agreement, promptly exit this page and stop accessing the Services.

COLLECTION AND USE OF INFORMATION

Personal Information

The Website/Services/products records the information You provide when You download and register for the Services or products. When You register with us, You generally provide (a) Your name, age, email address, phone number, password and Your ward’s educational interests; (b) transaction-related information, such as when You make purchases, respond to any offers, or download or use applications from us; (c) information You provide us when You contact us for help; (d) information You enter into its system when using the Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information”. We use such information for internal purposes such as data analysis and research to improve our products, services and content. We may also use personal information to send you important notices regarding product updates or purchases or changes to our terms and conditions or policies. If you provide personal information of a third party, we will assume that you have the third party’s permission to provide such information. What Personal Data do we Collect & Process?

Categories of Personal Data that we collect and process are as follows:

• Demographic & Identity Data of you/ or your child (name, email address, contact number, photograph, location), gender, school name, birth date and year of the child to validate age)
• Financial Data (for e.g. account, payment details, invoice details)
• Online Identifiers and other Technical Data (for e.g. IP address, transaction logs, device details)
• Assessment reports
• Projects, quizzes, activities, apps developed, performance completed as part of our programs.
• Your child may also choose to provide Personal Data about themselves in the content they post on our website. However, as outlined above, we require and have safeguards in place to ensure that you first consent to our collection and use of this Personal Data.

How do we use your Personal Data?

• To verify your identity
• To deliver our products and services
• To improve our products and services on your feedback
• To perform quality audits and teacher training
• To communicate with you regarding existing products and services availed by you, including notifications of any alerts or updates or surveys
• For market and product analysis and market research
• To send you information about our other products or services which may be of interest to you (you may always opt out of this ongoing marketing communications by clicking an “Unsubscribe” link in the footer of each email)
• To handle enquiries and complaints
• To comply with legal or regulatory requirements
• To investigate, prevent, or take action regarding illegal activities, suspected fraud and situations involving potential threats to the safety of any person
• To furnish your information to service partners and providers only to the extent necessary for delivering the relevant services (e.g. scheduling service and maintenance, providing emergency assistance);
• With the necessary consent, to publicize, post and display the projects and/or business plan or business launched by your child on our website or related pages or any other social media platforms along with your personal information in accordance with applicable laws.

Disclosure to Third Parties

We will not sell or lease any counsellor’s or student’s personal information with third parties for their advertising, marketing, or other purposes unless we have the counsellor’s or the student’s parent’s express permission to do so. We may, however, share personal information with

• Technology companies who provide us with necessary services such as web hosting, analytics and video conferencing services.
• Any vendors we work with who have access to student data also sign a Confidentiality Agreement and are required to adhere to our company policies.
• If we sell, divest or transfer the business or a portion of our business, we may transfer information, provided that the new provider has agreed to data privacy standards no less stringent than our own. We may also transfer personal information – under the same conditions – in the course of mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of our business.

Third Party Sites and Services

• CLAP Smart Learn Pvt.Ltd’s products, software, services or websites may have reference or contain links to third-party websites, products or services. In addition, our products, software, services or websites may use products or services from third parties. Any information collected by such third parties is governed by their applicable privacy terms or practices and outside of our control. We encourage you to learn about the privacy policies of such third parties.

Use of Cookies and other Tracking Mechanisms

We may use cookies and other tracking mechanisms on our website and other digital properties to collect data about you.

• Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website.
• Most web browsers allow you some control of cookies through browser settings. We offer certain features that are only available using a cookie.
• Outlined below are the categories of cookies along with a description of what they are used for.
• Strictly Necessary Cookies - These cookies are needed to run our website, to keep it secure and to comply with regulations that apply to us.
• Functional Cookies – We may use functional cookies on our website. These cookies allow us to remember information you enter or choices you make (such as your username, language, or your region) and provide you with enhanced, more personalised features.
• Performance/Analytics Cookies – We may use performance/analytics cookies on our website. These cookies collect information about how visitors use our website and services, including which pages visitors go to most often and if they receive error messages from certain pages. It is used to improve how our website functions and performs.
• Marketing /Cookies – We may use marketing cookies on our website. These cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website. We do not use behavioral advertising cookies in areas that are intended to be used by child users.

How do we secure your and your child's Personal Data?

We are committed to protecting your and your child's Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect Personal Data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect Personal Data in line with our policies.

How long do we keep your and your child's Personal Data?

We keep the Personal Data we collect about you and your child for as long as it is required for the purposes set out in this Privacy Notice and for legal or regulatory reasons. We may take reasonable steps to delete or permanently de-identify your Personal Data that is no longer needed.

Data Security

We always strive to keep your and your child's Personal Data safe.

• The security of your and your child's Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
• Safety in the operating environment: we store your and your child's Personal Data in a safe operating environment and it can only be accessed by employees, representatives and service providers on a need-to-use basis. We comply with industry standards and the law to protect your and your child's Personal Data
• The payment information: we adhere to confidentiality and security according to industry standards.

Jurisdiction

• Information collected by CLAP Smart Learn Pvt.Ltd is hosted in and managed and controlled by us from India and is not intended to subject us to the laws or jurisdiction of any jurisdiction other than that of India.
• If you are a user located outside India, you understand and consent to having any personal information processed in India. India data protection and other relevant laws may not be the same as those in your jurisdiction. This includes the use of cookies and other tracking technologies as described above.
• If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use.
• In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Grievance Redressal Mechanism

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below to whom you can reach out for any grievance redressal. The Company shall address any discrepancies and grievances of all Users with respect to processing of information in a time bound manner. We will redress the grievances of the Users expeditiously but within 1 (one) month from the date of receipt of grievance, and who can be reached by:

1. Sending a letter marked to the attention of

CLAP Smart Learn Pvt. Ltd.
4th Floor, Jakha Arcade, No 587
Balaji Layout, 100 Ft Road
Vajrahalli, Bangalore, Karnataka,
India - 560062

2. Sending an e-mail to [email protected]

Notification of changes

We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Notice will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. We will not make material changes to our Privacy Policy without providing prominent notice to account holders and giving account holders a choice before using data in any manner inconsistent with the terms account providers were originally provided. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.